We love hearing from our customers! Here is how and when you can reach us.
You can reach us directly via chat and phone at (877)-736-0193 during regular business hours. Emails will be responded to...
Who is Snake River Farms?
Snake River Farms is part of Agri Beef Co., a family owned and operated business based in Boise, Idaho dedicated to producing the highest quality beef and pork in the Uni...
What is the Snake River Farms Guarantee?
Selling and shipping high quality meat is what we do every day. We’re certain you’ll love our products and our great service. If you have any concerns, plea...
How long will my products last once delivered?
Your Snake River Farms order is packed with the intention of delivering at least partially frozen. If at least partially frozen, you can safely store...
Wondering when to order and what day to select for delivery for your holiday meal? Here are tips from our customer care team!
1. We are going to do everything in our power to get your package d...
When will I be charged for my order?
Since we allow customers to select a delivery date up to 21 days out, we will charge the full amount within 24 business hours of your order ship date.
When an o...
What if my meat arrives partially thawed or completely thawed?
Please follow the guide below!
If your order arrives completely thawed, we recommend using your discretion on whether ...
What are my shipping options?
Here is a direct link to our shipping web page.
Snake River Farms offers the following FedEx shipping options:
$9.99 Standard Shipping (1 to 3 Day Ground)
How are orders packed and shipped?
Selling and shipping high quality meat is what we do every day. We’re certain you’ll love our products and our great service. If you have any conce...
Can I ship to multiple addresses?
Yes, you can! Simply add all items you wish to send to your cart and select 'Checkout with Multiple Addresses' in the shopping cart. It is located below the stand...
What is Club SRF?
Snake River Farms' loyalty program. Club Members receive points on every purchase, by referring friends, and more! Once you earn enough points to unlock rewards, you can redeem th...
How do I place multiple orders for my business or gift list?
You can ship to as many addresses you wish. Check out the "how to" video below for a quick tutorial. If you are placing a large order w...
Where Can I Learn More?
We have our very own in-house blog! Please click here to visit our blog page to find out where you can learn steak 101 and get to know us!
Here are some of our favorite ...