FAQ's

About Us!

• Who is Snake River Farms?
• How Do I Contact SRF Customer Care?
• What is American Wagyu Black and Gold Label?
• What is Double R Ranch Beef?
• How does SRF practice sustainability?

Products

• Where does your Seafood come from?
• How Do I Defrost Products?
• What is the shelf life of SRF products?
• What is Wet and Dry-Aging?
• What do you feed your cattle and hogs?
• Do you have pricing for Restaurants or Grocery Stores?

Ordering

• What Payment Methods Does SRF Offer?
• Do You Offer Military Discounts?
• How do I apply my SRF store credit?
• Is there a minimum dollar value for ordering?
• When will I be charged for my order?
• Can I return my SRF order?

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Loyalty

• What is Club SRF (Loyalty Program)?
• How Can I Unsubscribe?
• Do my points expire?
• Does SRF Have Referral Discounts?
• How do I redeem and track my Club SRF points?
• How do I enter Club SRF loyalty tiers?

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Cooking Tutorials and Recipes

• Dining with Dave: Schedule time with our cooking expert!
• Snake River Farms Cook Guide
• What Internal Temperature Should I Cook To?
• Cooking SRF Steaks Steakhouse Method
• Everything you need to know about Brisket
• Video: How to Grill the Perfect Steak

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