How do I reset my password?
To reset your password when you cannot log into our account follow the steps below!
1. Click "Log In" in the top right corner of the SRF website (you can be on any page)
2. Click "Forgot Your Password" in the bottom right corner of the following section
3. Enter your email address in the box and click "Reset My Password"
4. From here you will receive a reset password link to the entered email address that your account is associated with, then follow the instructions from the email!
*Be sure to check your junk/spam folder if you do not see the email *
If you are still having trouble logging in, try refreshing your web browser before logging into your SRF account. Should you need further assistance or if your account is “locked," don't worry! We can help reset your password or unlock your account and can be reached at 877-736-0193 or via the website "help" live chat button.